HEALTHFIRST Chinese Elevated Impact Zoom training Podcast: / CMS update/ SEP/ FEMA/ MSP/Materials

Don’t forget to join our monthly training series, Elevated Impact Zoom Training/Podcast

• Zoom Link: https://healthfirst.zoom.us/j/94371218599?pwd=MmMvWkt0dy81ZFJOK2pLUDEzNmRGQT09

Each podcast will have the following format to maximize your time:

• First 5 Min: Updates and new changes at HF and Market.
• Next 25 Min: Best practice base on what is happening in the market… ex: What SEP are available/ FEMA/ AHIP/ New CMS guideline.
• Last 15 min: open dialogue/ Q&A

• Date: Thursdays, 4^th week of every month (3/21/24)
• Time and Language:
  • 10 am-11am: Chinese – lead by Joseph Xu
  • 12pm- 1pm: English – lead by Alnando Nieves
  • 2pm-3pm: Spanish – Lead by Maria Jimenez
• Zoom Link: https://healthfirst.zoom.us/j/94371218599?pwd=MmMvWkt0dy81ZFJOK2pLUDEzNmRGQT09
• By Phone:
  • Number: 646-931-3860
  • Meeting ID: 943 7121 8599
  • Password: elevate

Key Highlight of the Month

Your Support Team

Key links and Portals

1. 2022 Plan Design & Benefits
   1. Healthfirst Signature PPO

                                                               i.      Link: NY Medicare Advantage PPO Plan | Healthfirst

1. Healthfirst Signature HMO

                                                               i.      Link: NY Medicare Advantage HMO Plan | Healthfirst

1. 65+ plan

                                                               i.      Link: NY 65 Plus Plan (HMO) Medicare for Seniors | Healthfirst

1. Healthfirst Increased Benefits HMO

                                                               i.      NY Increased Benefits Plan for LIS Medicare | Healthfirst

1. Healthfirst Life Improvement Plan HMO D-SNP

                                                               i.      Link: NY Life Improvement Plan (HMO D-SNP | Healthfirst

2. Electronic Enrollment Application Portal
   1. https://www.myhfgroup.org/login

                                                               i.      Don’t forget to register the first time: https://www.myhfgroup.org/registration

3. Health Risk Assessment Completion  $175 -> 2024
   1. https://member.healthfirst.org/questionnaire/LIP
4. Telephonic Enrollment and Recorded Line
   1. 1-888-572-9091 | Mon-Sun | 8am–8pm.
5. Broker Onboarding & Recontracting videos links:
   1. Medicare Broker Onboarding: https://vimeo.com/577256546/7dfdf3c32c
   2. Medicare Broker Recontracting: https://vimeo.com/577256649/c6c83a35bc
   3. Link: https://social.webcomserver.com/wpm/index.jsp?logoff=true
6. Get Appointed
   1. Link: WorkFlow » Create New Case (webcomserver.com)
7. Healthfirst Formularies/ Provider Search Tools
   1. https://healthfirst.org/formularies
   2. Link: Find a Doctor | Healthfirst
8. Paper Enrollment Application Submission Process
   1. Fax: 646-313-4645 
   2. Email: mcareenrollment@healthfirst.org
9. Paper Enrollment, Reimbursement, Appeal and AOR forms
   1. Link: Health Plan Forms and Documents | Healthfirst

Link: Medicare Coverage Decisions, Appeals & Complaints | Healthfirst